Frequently Asked Questions
If you don’t have a PA, you are a PA.While you could spend your time on growth- and leadership issues you are busy booking flights, processing receipts and organising the board for a meeting. You can probably do all these jobs perfectly well (even if you don’t necessarily enjoy them), but why would you?
We believe, that as an entrepreneur you get the best out of your time if you try to focus on the issues that you are good at. That way you add the most value to your company.
Op top of that, compare your hourly rate with our’s, wink.
If you still don’t believe is, than maybe this quote from Tony Robbins will convince you:
I don’t do anything that someone else can do better, and I don’t do anything that isn’t the highest and best use of my time – Tony Robbins
If you like someone to get coffee for you and make paper copies, you will be better off with a secretary in the office. We can however, take care of any and all other tasks for you! We are specialized in collaborating and communicating online.
The Headroom Perks:
- Continuous service, also during illness or vacation.
- Full-time availability for a part-time price
- Flexibility through monthly subscriptions
- No people on your payroll
- PA’s that are monitored and trained
- External PA that can do private tasks as well and has no interest in internal company information
- Headroom Community
Furthermore the costs of a fulltime PA averages around €3750 including wage charges and vacation allowance, while sick pay and pension are not counted.
These days there are many freelance PA’s working out of their homes, among them there will surely be some very good PA’s. However the difficult aspect of working with an individual is that you are relying solely on one person for the level and continuity of service.
We recruit, manage and train our PA’s and guarantee a service of the highest level that will of course always be uninterrupted even when a PA is out sick, on vacation or unavailable for whatever reason.
You would think, judging from your over-full inbox and demanding schedule that you need a full time PA, however our experience has shown that even the busiest of our users do not need a truly full time PA! Because of our unique way of working the Headroom PA’s are super smart and efficient. In a few hours per day they will make sure your inbox is under control and that you will go through your week smoothly and without extra stress.
We make sure we complete our work based on our unique methodology and you personal preferences. Every entrepreneur has his or her own needs and preferences and our way of working is focused to learn how you like to work and what you want to achieve as quickly as possible.
Are you a morning person? How many appointments do you want at most in a day? Do you like lunch meeting, or rather not? Are there day during which you don’t want any meetings at all? These are all things we agree on together and make sure get incorporated in your schedule.
We hear this issue from a lot of our new users. It does require a small time investment to get started with a PA but this time is earned back very quickly. As opposed to when you look for an in-house PA you do not need to recruite or manage a Headroom PA. We guide you along the start-up process and take note of you preferences and ways of working. You do not need to prepare anything for this. This way the on-boarding take a little time as possible.
Be prepared to do your part
Our way of working is aimed at getting to the core of who you are and what you want to achieve as quickly as possible. During the onboarding we will get a long way but from time to time we will need some input from you as well. That takes some time, but in the end it saves you more time!
Good communication between you and your PA is essential. For a good collaboration it is very important that everyone is aware of the goals and expectations. The better we understand you the better we can support you.
Don’t be afraid to let go
Letting go saves you time and creates more room in your head. For your PA it makes her work more enjoyable and enhances her sense of responsibility. You started working with a PA to increase your productivity and reduce your stress, you can only achieve these goals if you allow yourself to trust your PA.
Points of improvement? Another way of working? We love to think along with you. For us, you happiness is key. If something can be done better we’d love to hear about it. The weekly’s with your PA are an ideal opportunity for this. It is therefore important that these happen every week. Additionally we will have the occasional evaluation call and each quarter we have an online survey.
When you give us a task to complete it will always be picked up within four hours.
You will then also hear how much time it should take to complete the task. A to-do will never be open for more than three days. Are you dealing with an urgent issue? We’ll pick these up immediately, of course. Just give us a call so we can prioritise your request.
You can reach us between 08:00 and 18:00 and normal working hours are between 09:00 and 18:00. In case of an urgent issue you can of course contact us outside these times and you can send us a message at any time to be picked up later. We will then take care of it first thing the next working day.